Waiting times

Cutters is a drop-in concept only and do not guarantee timeslots. The following conditions apply:

  • Cutters strive to provide you with a waiting time that is as accurate as possible.
  • Waiting times are estimates only and never a guarantee. The higher the waiting time, the less accurate it becomes.
  • Changes in waiting times are updated live through our digital channels.
  • Waiting times are calculated by addressing the number of customers in line, number of hairdressers at work at any given time, the time it takes to serve a customer, and dependent on customers showing up when it's their turn.
  • Hairdressers are eligible for breaks and / or lunch during workdays, which may also affect waiting times.
  • Waiting times are due to change if any of the factors described above changes from what was originally calculated by our waiting time algorithm. This may happen at any given time. Cutters strive to update the customer with changes in the waiting times.